FAQ of our proxy service
All requests are processed 24 hours a day, 7 days a week. So, you are sure to receive your account or a response for your question. As we actively communicate with users, some free mail services often classify our emails as SPAM and put them to the SPAM folder. To prevent this,
- check your spam folder regularly;
- label our emails as ‘Mark as good’ or ‘Not a spam’
- add our email address to your contact list;
- try to contact us using any instant messenger (https://5socks.net/ru_contacts.htm).
We recommend our software Proxy Helper for SOCKS 4/5. Why this software?
- No installation required
- Friendly interface
- Operates directly with our Socks base.
Please read detailed description of the software here
This usually happens if you pay via Perfect Money. Please contact our support team or just wait a little. Our scripts replenish all pending accounts within 30 minutes.
Activation of an account takes place automatically just after a user’s payment.
We do not provide our users with proxy lists. We give you access to a user panel comprising a great proxy database sorted by countries, states and cities. Please see guidelines for the user panel here
Ensure java and cookies options are enabled in your browser.
Maybe, your IP address is in the black list of our anti-DDoS system. Please contact our support service.
Please read user panel guidelines here
Open your user panel, then enter the Account Settings tab and press
Password: [click here to change]
User panel – Account Settings – Unused proxies
The proxies you have bought are not charged twice. They are marked in red, and you can use them free of charge. The proxies you have bought are shown in 24hlist, but they disappear after their deactivation.
At present, our expert team is working at VIP rates. We are still in progress. We are sure to inform all our customers as soon as we’re finished.
This is our software for direct operations with the proxy service.
- No installation required
- You can download Proxy Helper in the user panel after registration.
- Software price is $10 per month
Sure, we offer free demo accounts. For more information, contact our support team.
Yes, we do. You can search by the following criteria:
Please find detailed information about our rates here
The matter is that we use a commercial GEO database maxmind.com and we trust its data only. Country and city parameters may vary slightly in different geo databases.
At present, we have just 5-7% of our proxy servers in the black list. Please read carefully our service reports. Static IP addresses are often marked as LISTED, but they are not ‘black’ in fact.
We update our proxy list with new proxies daily.
Our new software has a limit of 40 connections. This limit does not affect normal operation in all browsers, except for FireFox. If you use FireFox, you have to do the following steps:
Type about:config in the address bar of your browser.
Then find the following lines and change their values as specified below:
- network.http.max-persistent-connections-per-proxy - change to 16
- network.http.max-connections - change to 36
After that, everything must be OK.
You can fund your Webmoney purse instantly in the UK, Germany and some other countries here http://top-up.wmtransfer.com/
Also in Europe you can now top-up purses by Neosurf and Neocash prepaid cards that can be acquired in more than 42,000 POS located in France and Spain.
Now our users can transfer funds to WebMoney purses from their bank accounts in the largest Malaysian and Thai banks. In Thailand, it is possible to add cash to your WebMoney purse via 7-Eleven network, by using one of their 7000 points of sale.
For our users in Mexico, there are more than 15,000 stores of OXXO and 7-Eleven networks available for cash top-up.
In Argentina, you can add cash to Z-purses in more than 18,000 offices belonging to Pago Facil, Rapipago, Bapro and CobroExpress networks.